FAQs

The visual of 5D cinema is the same as that of 3D, compared to 3D, it adds motion simulation and special effects, which are not available in 3D.

JAMMA 5D cinema has special effects such as water spray, smoke, bubbles, snow, lightning and so on, which allows it to provide a realistic and immersive experience.

Yes, we generally have options for six, nine, eighteen, twenty-four, and thirty-six seats, and the quantity of seats also can be customized.

Audience needs to wear 3D glasses while watching movie, but not VR glasses.

Up to 4 players can play at the same time, you need to add more soccer balls.

Yes, a 4-meter-wide, 3-meter-high projection curtain is included.

Usually the production period of our products is 20 to 25 days, it will be a little different according to the quantity of products you order. All products need to go through our strict quality inspection before shipment. After they are tested, we will ship them to you at the first time. For products in stock, we usually ship within 3 days.

We can provide logo customization service for all of our products. For certain products, we can also support customization of sizes and game content. If you have any product customization requirements, please contact us and we will confirm the details with you.

Our products have a one-year warranty period. During the warranty period, if there are any issues with the product that are not caused by human error, we can replace the parts for you free of charge. If the problems are caused by improper use, you will need to purchase the parts and bear the shipping costs yourself.

Yes. We have our own production factory, which is located in Guangzhou, China, covering an area of over 2,000 square meters. With our professional production team, we are able to ensure high quality and on-time delivery of our products. All products have undergone rigorous testing and quality inspection. You are welcome to visit our factory.

Our professional implementation team can provide equipment installation and debugging services to ensure smooth operation. Our installation services is chargeable and you can contact us in to inquire about the service fees.

For large items, we usually use sea freight, while for small items, we use air freight or services like DHL, FedEx, or UPS. We can also accommodate specific shipping methods based on your requirements.